In order to attend a webinar you will need to register. In order to receive a registration link you need to be a SEITAR Member – click here to join SIETAR.

All SIG members, All SIETAR Europa members and eventually all SIETAR Members Worldwide will be sent a link via email allowing them to register for the webinars

Should you wish to present a webinar topic please email the SIG group at SIG_migration@sietareu.org


Webinar #6 : Wed October 30th 2019 @ 16:00 CET

Success factors in asylum dialogs

Presented by Cathleen Bochmann

This talk explores success factors of the often controversial and emotional municipal dialogs in the context of housing migrants and refugees:

  • It first looks into what needs to happen before and after a dialogue in terms of process management at a local level.
  • Second, it describes what moderators actually do, to be successful in steering the communication in a crisis. This involves verbal and nonverbal actions as well as choosing the right formats.
  • Third, this presentation looks into what role a dialog can play to regulate crises in a society and how to organize communities better. This part deals with communication in the broader context of civic education and political participation in a democracy.

All in all, this shows how to effectively use dialogs in enhancing social cohesion in an immigration society.

Our presenter, Cathleen Bochmann, studied political science, communication science and philosophy in Germany, the USA and Pakistan. In 2009 she started working at the political science department at TU Dresden, Germany. Besides having the joy of teaching the next generation of students, she’s been involved in several projects that study the resources for the construction of political order in a changing world. She earned her PhD in comparative politics on the topic of political stability. Later she became the senior project manager of “Krisen-Dialog-Zukunft” (transl. “crisis-dialogue-future”) an interdisciplinary research project funded by the German Federal Ministry of Education and Research, which incorporates academic and practice partners. Starting with the experience of “angry-citizen” protests in 2015 this project aims to develop innovative methods of political dialogue to transform conflicts into future solutions.
Link: https://tu-dresden.de/gsw/phil/powi/polsys/forschung/projekte/kdz?set_language=en

Previous Webinars

Webinar #5 : Wed May 22nd 2019 @ 16:00 CET

Storytelling in Cross-cultural Mediation

Presented by Maria Mihaela Barbieru

Mediation is a storytelling process. The cross-cultural mediator is aware of the fact that telling and listening to someone’s story serves simultaneously the ethical mandate as well as the pragmatic mandate to move from a story to a constructive, authentic and trusting dialogue. This in turn leads to a win-win (re)solution. The communication takes place on two distinct levels, that of the content and that of the report.
Starting from the participants’ experiences, stories affirm their values, define their needs, and allow them to articulate their expectations. Each person involved gets uninterrupted time to tell their side of a situation.

Maria Mihaela Barbieru, a cross-cultural mediator, will be with us on Wednesday May 22, 2019 to share her work on this transformative approach to empowerment. She will show us how a mediator can use stories to reach problem-solving solutions, interpersonal recognition and social justice. She will show the power of a mediator who acts as a bridge, an “Al Qantara”, between divergent positions, leading the opposing parties to a space of dialogue.
Through this process Mihaela facilitates a shift for migrants from a posture of victim to assuming their full role of protagonist in any given issue.

Mihaela, President of SIETAR Italia and member of SIETAR Europa board, holds a Master Degree in Intercultural competence and management from the University of Verona. She has a certified background in the legal and financial services industry. Mihaela is also a court-appointed expert translator, Intercultural trainer, and a PNL Practitioner. You can visit her LinkedIn profile here.

To attend a Webinar please refer to the notes at the top of this page

Webinar #4 : Wed March 6th 2019 @ 16:00 CET

Dealing with Migration through the T/L Dimension.

Presented by Michele Gelfand

We’re pleased to be able to present this month a piece of ‘cutting edge’ research in the world of cultural dimensions. Michele Gelfand, a Distinguished Professor at the University of Maryland, College Park will be sharing work from her latest book, Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire the World (Scribner, 2018)

Michele will give us a broad overview of the tight-loose distinction: What defines tight and loose cultures, why they evolve, and what are the trade-offs this distinction confers to human groups. She will talk about the “fractal pattern” of tight-loose(TL) across nations, states, organizations, and communities and how the same patterns that define TL dynamics in the modern era also apply to traditional societies.

Michele will then explore the issues of crossing tight and loose cultures, with a special focus on migrants using data on immigrants who are trying to adapt to tight and loose cultures and the problems they face along with implications for how to help foster cross-cultural understanding among natives and migrants.

Michele is a prolific researcher and author, active across multiple associations and organizations, and her work is frequently sited on myriad information outlets. The list made me dizzy!  To learn more about Michele and her new book I would advise you to visit her excellent website:


Michele currently lives in University Park, Maryland with her husband, two daughters, and her dog, Pepper.

Webinar #3 : January 16th 2019 @ 16:00 CET

“Through Their Eyes: Journeys of adaptation for unaccompanied refugee minors”

Presented by Katrine Haugli and Jane Silver

Katrine Haugli is a social worker in Norway focusing on young people and families. She has 10 years’ experience in managing services for the arrival and settling of unaccompanied refugee minors to Norway through the public refugee system. Katrine holds Masters degrees in Public management and in International Relations and Cultural diplomacy. Learn more here: https://www.linkedin.com/in/katrine-haugli-9a357385/

Jane Silver has been a language teacher for over thirty years working in industry, education and communities.  Her own experience repatriating from 12 years abroad has triggered her interest in culture and integration. Jane is studying for a Masters in Professional Development for Language Education focusing on the value and outcomes of integrating intercultural training with the teaching of English as a Foreign/Second language.  Learn more here: https://www.linkedin.com/in/jane-silver-ba959542/

Katrine and Jane will be sharing their work and research around understanding the motivations and challenges of young refugees as they attempt to integrate into a foreign country all on their own. Kathrine and Jane will highlight the impact of knowing and applying culture-specific knowledge for being successful in building the stable relationships and communication modes necessary for effective adaptation into host cultures. They will expand on how this can be brought about through the following 4 key themes:

1. Managing arrival – stabilization, activation, mobilization, motivation

2. Managing freedoms – comparative freedom in host and home cultures

3. Managing education – coping with linguistic and educational challenges

4. Managing cultural challenges – approaches and experiences of young people managing cultural adaptation


Webinar #2 : September 26th 2018 at 16:00 CET


Our Presenter: Jeanette Renk-Mulder

Flüchtlingsbeauftragte at Stadt Bad Rappenau, Stuttgart Area, Germany

Jurist and mediator with international experience in mediation, communication, social work, training and development.  Jeanette currently works for the city of Bad Rappenau as the Commisioner for Refugees.  Since 2016 she has been responsible for the coordination and integration of around 350 refugees.  This includes the management and support of the volunteers from the area as well as collaboration with the other local institutions involved in the successful handling of the recent refugee surge in Germany.

The mother of 3 children Jeanette, originally from the Netherlands, is an avid Toastmaster and active in sports.  For more information on Jeanette check out her linked in page here: https://www.linkedin.com/in/jeanette-renk-mulder-57aa0813/

Volunteering in 2015 was just the beginning of Jeanette’s professional journey focused on helping the incoming flood of refugees to settle and integrate into the Bad Rappenau area. In January 2016 she started working officially with the city heading their refugee program.

Since then she has built a team, implemented processes and battled obstacles to facilitate the lives of people in upheaval.  She now finds herself on the front line dealing with the more difficult stage of actual integration.

Jeanette will share with us some of the successes and failures she has had along the way; focusing on what worked and what didn’t and why.  By exploring her real-time experiences we can apply her ‘boots-on-the-ground’ learnings in our continuing search for better ways to manage immigration situations.

The webinar will be an interview format and Jeanette will also take questions from the audience. Moderated by Patricia Comolet

Webinar #1 : June 27th 2018 at 16:00 CET

SIG Members will be sent a link to allow attendance.

The topic of this first Webinar is “From the Classroom to the Street: Community Building through Gamification” to be presented by Steven Crawford and George Simons (see bios below). Our host for the webinar will be Patricia Comolet

This webinar will deal with:

  • How and why games work to create knowledge, know-how, behavioral change and fruitful intercultural contact and connections.
  • The real-world success story of the New Horizons collaborative gaming projects. As a signatory of the UN’s PRME directive, New Horizons is a part of JAMK‘s (click for more on JAMK University of Applied Science) commitment to sustainable business management education.
  • Game creation, networking and management as a hands-on curriculum for international business in academia. Creation of a reciprocal community service component for the project, explicitly tied to the academic intended learning outcomes at the course and program levels.

The presenters

Steve C

Steven Crawford is a Senior Lecturer in Cross-Cultural Management at the JAMK University of Applied Sciences. In recent semesters, with his students, he created the New Horizons game for the acculturation of migrants in local communities and organizes its distribution and facilitation throughout Finland. He currently supervises development of games to address cultural and social issues of high school students.


George S

George Simons is an intercultural consultant, trainer, author. He is the creator of the diversophy® series of intercultural training games and co-author of 8 instruments in the Cultural Detective® series. He is a member of the SIETAR Europa communication committee and manages its LinkedIn group. In addition to continuing collaboration with JAMK, he is co-developing migrant gamification projects in 5 other countries.